I am writing to express my thanks to Rey and his team. Their service was outstanding; courteous and responsive. In 35 years of renting cars around the world, this is my first and real experience with first in class service from a rental car agency. Upon my arrival, his team were professional and provided sound recommendation on right size vehicle, took me to pick-up location and ensured I was satisfied before leaving the agency location. Mr. Rey kept in contact with me the entire rental period (November 2018 to 20 December 2018) checking to make sure I was satisfied and to contact them if assistance is needed. Upon return of the rental car, Rey met me at the airport early morning to ensure all administrative actions were completed. Much thanks to Cebcar’s leadership for extraordinary service. I know of no other rental car agency to do business within the future except Cebcar Rental Services. Thanks again for your loyal, professional, courteous and dedicated service.
Great service. Anthony provided VIP service. After reading about other services not returning deposit, I was leary. As expected, there was a deposit, but Anthony ran it separate from the rental charge and the moment I turned the car in, he refunded the deposit and provided a refund receipt on the spot. The car was in great condition, and no complaints